Privacy Policy

Your privacy is important to us. This Online Privacy Policy explains  how we collect, share, use, and protect information when you visit or use this online service and any other online services offered by BrakeQuotes.com (hereinafter "BQ") and subsidiaries of BQ that link to or reference this policy (collectively, our “online services”).  This policy covers BQ’s many online services, including the our websites, BQ Mobile, and BQ-branded social media sites or pages,  as well as any interactions you may have while viewing content provided  through one of BQ’s digital advertising campaigns.

As you review this Online Privacy Policy, here are a few general principles to keep in mind:

• Our online services are intended for a U.S. audience. If you visit  or use one of our online services, your information may be transferred  or processed in the United States. For non-U.S. online services, please  review the privacy policy applicable to that service to understand how  your information will be treated and safeguarded.
• Our online services are not intended for persons under 18. We do not knowingly  collect personal information from anyone under 18 without parental consent. .
• If you have a financial product or service with us, we will not use and share any information that we collect from or about you.
• If you are a California resident, you may have rights under the California Consumer Privacy Act. 
• BQ Mobile and our social media sites or pages may have additional  terms from this policy about the privacy of your information. Please  review the privacy policy for the specific online service you are using.
• If you have questions after reviewing this policy, please email info@brakequotes.com.

INFORMATION WE COLLECT 

Personal Information
When you visit or use our online services, we may collect personal  information from or about you such as your name, email address, mailing  address, telephone number(s), account numbers, limited location  information (for example, a zip code to help you find a nearby BQ repair or affiliate facility),  user name and password. We may also collect payment card information, driver’s license numbers (or comparable) when you provide such information while using our online services and where  we believe it is reasonably required for ordinary business purposes.

Usage and Other Information
In addition to the personal information described above, we may collect  certain information about your use of our online services.  For example,  we may capture the IP address of the device you use to connect to the  online service, the type of operating system and browser you use, and  information about the site you came from, the parts of our online  service you access, and the site you visit next. We or our third-party  partners may also use cookies, web beacons or other technologies to  collect and store other information about your visit to, or use of, our  online services.  In addition, we may later associate the usage and  other information we collect online with personal information about you.

BQ Mobile
For your convenience, BQ offers you the ability to access some of our  products and services through mobile applications and mobile-optimized  websites (“BQ Mobile”).  When you interact with us through BQ  Mobile, we may collect information such as unique device identifiers for  your mobile device, your screen resolution and other device settings,  information about your location, and analytical information about how  you use your mobile device.  We may ask your permission before  collecting certain information (such as precise geo-location  information) through BQ Mobile.

Usage and Other Information

In addition to the personal information described above, we may collect  certain information about your use of our online services.  For example,  we may capture the IP address of the device you use to connect to the  online service, the type of operating system and browser you use, and  information about the site you came from, the parts of our online  service you access, and the site you visit next. We or our third-party  partners may also use cookies, web beacons or other technologies to  collect and store other information about your visit to, or use of, our  online services.  In addition, we may later associate the usage and  other information we collect online with personal information about you.

USE OF INFORMATION

We use the information discussed above in a number of ways, such as:

• Processing service requests and transactions;
• Verifying your identity (such as when you access your account information);
• Preventing fraud and enhancing the security of your our online services;
• Responding to your requests and communicating with you;
• Managing your preferences;
• Performing analytics concerning your use of our online services,  including your responses to our emails and the pages and advertisements  you view;
• Providing you tailored content and marketing messages; Operating,  evaluating and improving our business (including developing new products  and services; improving existing products and services; performing data  analytics; and performing accounting, auditing and other internal  functions);
• Complying with and enforcing applicable legal requirements, relevant  industry standards, contractual obligations and our policies; and
• For any other purposes that we may specifically disclose at the time you provide or we collect your information.

We may also use data that we collect on an aggregate or anonymous  basis (such that it does not identify any individual customers) for  various business purposes, where permissible under applicable laws and  regulations.
 

DISCLOSURE OF INFORMATION

We may share the information we collect from and about you with our affiliates and other third parties.  For example, we may share your  information with:

• BQ third-party service providers;
• BQ affiliated websites and businesses in an effort to bring you improved service across our family of products and services, when  permissible under relevant laws and regulations;
• Other companies to bring you co-branded services, products or programs;   
• Third parties or affiliates in connection with a corporate  transaction, such as a sale, consolidation or merger of BQ businesses; and
• Other third parties to comply with legal requirements such as the  demands of applicable subpoenas and court orders; to verify or enforce  our terms of use, our other rights, or other applicable policies; to  address fraud, security or technical issues; to respond to an emergency;  or otherwise to protect the rights, property or security of our  customers or third parties.

Where appropriate, we will limit sharing of your information in  accordance with the choices you have provided us in response to our U.S.  Consumer Privacy Notice.

We may share anonymous or aggregated information with third parties  to help deliver products, services, and content that are better tailored  to the users of our online services and for other purposes.

UNDERSTANDING COOKIES, WEB BEACONS & OTHER TRACKING TECHNOLOGIES

We, or our service providers, and other companies we work with may  deploy and use cookies, web beacons, local shared objects and other  tracking technologies for various purposes, such as fraud prevention and  monitoring our advertising and marketing campaign performance. Some of  these tracking tools may detect characteristics or settings of the  specific device you use to access our online services.

• “Cookies” are small amounts of data a website can send to a  visitor’s web browser. They are often stored on the device you are using  to help track your areas of interest.  Cookies may also enable us or  our service providers and other companies we work with to relate your  use of our online services over time to customize your experience.  Most  web browsers allow you to adjust your browser settings to decline or  delete cookies, but doing so may degrade your experience with our online  services.
• Clear GIFs, pixel tags or web beacons—which are typically one-pixel,  transparent images located on a webpage or in an email or other  message—or similar technologies may be used on our sites and in some of  our digital communications (such as email or other marketing messages).  They may also be used when you are served advertisements or you  otherwise interact with advertisements outside of our online services.  These are principally used to help recognize users, assess traffic  patterns and measure site or campaign engagement.
• Local Shared Objects, sometimes referred to as “flash cookies” may  be stored on your hard drive using a media player or other software  installed on your device. Local Shared Objects are similar to cookies in  terms of their operation, but may not be managed in your browser in the  same way. 

ONLINE ADVERTISING

You will see advertisements when you use many of our online services.  These advertisements may be for our own products or services (including  pre-screened offers of credit) or for products and services offered by  third parties. Which advertisements you see is often determined using  the information we or our affiliates, service providers and other  companies that we work with have about you, including information about  your relationships with us (e.g., types of accounts held, transactional  information, location of banking activity). To that end, where permitted  by applicable law, we may share with others the information we collect  from and about you.

Online behavioral advertising (also known as “OBA” or “interest-based  advertising”) refers to the practice of collecting information from a  computer or device regarding a visitor’s web-browsing activities across  non-affiliated websites over time in order to deliver advertisements  that may be of interest to that visitor based on their browsing history.  Through OBA, we hope to deliver advertisements that are most likely to  be of interest to you using information about your other web-browsing  activities (e.g., the web pages you visit, search terms you enter, and  the way you move through our online services on your computer or device)  or your personal profile (e.g., demographic or location information).  Certain companies we work with may set cookies and use related tracking  technologies, such as the clear GIFs discussed above, throughout our  online services or in our communications to support these OBA efforts.  If you do not want your information collected and used by the companies  we work with for OBA purposes, you can opt out of this form of OBA by  following the instructions in the next section.

OPTING OUT OF ONLINE BEHAVIORAL ADVERTISING (OBA)

There are two (2) ways that you can opt out of OBA from certain BQ ads on third- party websites. One way is through the cross-industry managed by the Digital Advertising Alliance (DAA). To opt out of OBA,  please click on the following link and follow the instructions: http://youradchoices.com(Opens Overlay).  Another way to opt out of OBA is by clicking on the Advertising Options  Icon featured on certain BQ ads on third-party websites. When  clicked it (i) describes the collection and uses of data gathered at  the relevant third-party website and (ii) provides a way for you to opt  out of data collection and use by the third parties listed for the  purposes of OBA.  If you choose to opt out, our service provider will  communicate your opt out election to the relevant third-party  advertising partners and a cookie will be placed on your browser  indicating your decision to opt out.

Bear in mind that because cookies are stored by your browser, if  you use different browsers on your computer, or multiple computers and  devices that have browsers and you do not wish to have cookies collect  information for OBA purposes, you will need to opt out of OBA from each  browser on each of the computers and devices that you use.  Please note  that even if you opt out of OBA, you may still receive advertisements  from us; they just won’t be customized based on your web-browsing  activities on third-party websites.

LINKING TO THIRD-PARTY WEBSITES 

BQ may provide links to websites that are owned or operated by  other companies ("third-party websites").  When you use a link online to  visit a third-party website, you will be subject to that website’s  privacy and security practices, which may differ from ours. You should  familiarize yourself with the privacy policy, terms of use and security  practices of the linked third-party website before providing any  information on that website.

SECURITY

We use reasonable physical, electronic, and procedural safeguards  that comply with federal standards to protect and limit access to  personal information.  This includes device safeguards and secured files  and buildings.  

Please note that information you send to us electronically may not be  secure when it is transmitted to us.  We recommend that you do not use un-secure channels to communicate sensitive or confidential information  (such as your Social Security number) to us.

UPDATING YOUR INFORMATION

Keeping your account information up-to-date is very important.  You  may review, or update certain account information by logging in and  accessing the “Customer Center” section.  If you cannot change the  incorrect information online, or you prefer to request changes offline,  please use the Contact Us option on our site, or call or write to us  using the contact information listed on your account statements,  records, or other account materials.  You can also speak to one of our  branch representatives, your financial advisor, or your designated  account representative.

CHANGES TO THIS ONLINE PRIVACY POLICY

We may change this Online Privacy Policy from time to time.  When we  do, we will let you know by appropriate means such as by posting the  revised policy on this page with a new “Last Updated” date.  Any changes  to this Online Privacy Policy will become effective when posted unless  indicated otherwise.